Our commitment is to ship goods within 2 working days of receiving your completed order however goods are generally shipped within 24 hours. Orders clearly marked as urgent will be dispatched as soon as practical.
To return your product, you should mail your product to:
9 Lee Ann Crescent, Croydon, VIC 3136
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. In the case that that we sent you the wrong order, we will refund you for the return shipping.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping any item you must use using a trackable shipping service or purchasing shipping insurance. We recommend Australia Post for items under 20kg, and Couriers Please for items over 20kg. We don’t guarantee that we will receive your returned item.